Legal
Terms / Privacy
Effective date: March 3, 2026
Terms of Service
TraxBingo provides software tools to help users organize songs and run music bingo events. You agree to use the software in compliance with applicable laws and licensing requirements.
Users are responsible for obtaining proper music usage rights, public performance permissions, and any local licenses required for events.
Plan features, usage allowances, and AI credit limits are subject to your active subscription or license terms.
Purchases are processed via secure third-party checkout providers. By purchasing, you agree to applicable billing terms and the refund policy.
Privacy Policy
We collect basic account, payment, and support information needed to provide and improve TraxBingo services. We may also collect technical usage data to help with reliability and product improvements.
We use information to deliver software functionality, process purchases, provide support, communicate updates, and maintain account security.
TraxBingo may use third-party providers for checkout, analytics, and AI-assisted metadata/trivia workflows. These providers process data according to their own terms and policies.
We retain information only as long as needed for legitimate business purposes, legal obligations, and customer support.
Refund Policy
We stand behind TraxBingo and want you to have a great experience. Refund requests are reviewed fairly based on purchase date, usage, and technical circumstances.
To request a refund, email support@traxbingo.com with your order details and reason for the request.
Approved refunds are processed through the original payment method and may take additional time to appear depending on your payment provider.
Contact
For legal or policy questions, contact support@traxbingo.com.